Start hereFinding care for someone you love
Understand who to contact, what help might look like and how to take the first step together.
England
Watch the guide — Finding care for someone you loveCare & Family Guides · Free for everyone
Caring for someone you love
Someone you love needs support. You need answers.
Understand your options, plan ahead and find the right help. Start with what matters to you today.
Watch or read · No account needed · Practical checklists to keep
Where would you like to start?
Start here
Money and choicesPaying for care
Separate care needs from funding decisions and find the questions to ask before agreeing to costs.
England
Watch the guide — Paying for care
Making a choiceChoosing a care provider
Look beyond a brochure and ask whether a service can provide the support your loved one needs.
England
Watch the guide — Choosing a care provider
Planning aheadUnderstanding lasting power of attorney
Understand the two types of LPA, when they can be used and where to get help arranging one.
England and Wales
Watch the guide — Understanding lasting power of attorney
Planning aheadWills and planning ahead
Prepare for a useful conversation about a will, executors and keeping wishes up to date.
England and Wales
Watch the guide — Wills and planning ahead
Looking after youSupport for family and unpaid carers
Recognise your caring role, ask for support and make a plan for when you need a break.
England
Watch the guide — Support for family and unpaid carers
A change in careComing home from hospital
Prepare for the first days at home, understand the plan and know who to contact if support falls through.
England
Watch the guide — Coming home from hospital
Rights and decisionsWhen someone cannot make their own decisions
Understand support with decisions, best interests and where to ask for advocacy or legal help.
England and Wales
Watch the guide — When someone cannot make their own decisions
Money and choicesBenefits and financial help
Prepare for a benefits check and find help without assuming which payments you will receive.
England
Watch the guide — Benefits and financial help
Looking after youArranging respite care
Explore a break from caring while arranging support the person can feel comfortable with.
England
Watch the guide — Arranging respite care
Getting concerns heardWhen you are worried about someone’s care
Know when to raise a complaint, when to report a safeguarding concern and when to seek urgent help.
England
Watch the guide — When you are worried about someone’s care
Changes in healthSupporting a loved one with dementia
Support everyday communication, recognise changes that need medical help and find support for you both.
England
Watch the guide — Supporting a loved one with dementia
Planning togetherPlanning for the end of life
Begin gentle conversations about wishes, available support and who to contact when care needs change.
England
Watch the guide — Planning for the end of life
After a deathWhat to do when someone dies
Take the practical steps one at a time and find support for the decisions and feelings that follow.
England and Wales
Watch the guide — What to do when someone dies